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The first order programme

A first order of 100 pieces is small money and a lot of decisions. Most of the value we can add is before the invoice, not after: the size curve, the colour, the artwork file, the print method. This is how we do that without charging for it.

What the programme is

It is not a discount and it is not a subscription. It is a set of four commitments we make on a first order, because a first order is where a customer relationship either starts correctly or starts with a dispute about a size curve.

It applies to orders of 100 pieces or more from US stock, and to a first production run of 500 pieces or more when you need custom weight or colour. There is no fee and nothing to sign.

What you get

CommitmentWhat it means in practiceWhat it costs us
Size-curve reviewYou send the curve, we tell you where it will strand stock — before the order is cut, not after.20–30 minutes
Artwork checkWe tell you if the file will survive the print method you chose, and what to change if not.20 minutes
Sample creditSample cost is credited back in full against the bulk order.The sample margin
Six-month price lockThe tier price you are quoted today holds for reorders for six months, even if our list price moves.Our exposure to fabric price moves

The price lock is the one that matters commercially. It removes the reason to shop your reorder around, which is exactly the behaviour this programme is designed to earn.

What we ask in return

Three things, all small:

  1. Tell us the real quantity before we quote, not after. A quote built on a guessed number is wrong for both of us.
  2. Take the size-curve advice seriously, or tell us why not. We are wrong sometimes — an audience we do not know, an event with a known demographic. Tell us, and we will adjust.
  3. Give us one honest line of feedback after delivery. Not a review, not a testimonial — a sentence about what was wrong. It is the only way the next first order gets better.

What it is not

  • Not a guarantee of sell-through. Nobody can promise your shirts will sell. We are not going to pretend otherwise.
  • Not free goods or a deferred payment. Standard terms apply.
  • Not exclusive. You can buy blanks anywhere, including after using this. We would rather earn the reorder than trap you into it.
  • Not available below 100 pieces. Under 100 the handling cost exceeds the value of the review.

Apply

Six fields. If you do not know the size curve yet, write "advise me" and we will propose one.

We reply within one business day with a priced quote and an opinion on the curve. No account, no membership.

Prefer to just look at prices first? The full blank ladder is public onUS stock and all styles.